Printer/Public Wyse client problem?
Contact AV
Not there? Use the Reporting Library Systems Issues form.
Photocopier/Scanning problem?
Contact the Serials Technician
Not there? Use the Reporting Library Systems Issues form.
If the USB has been properly formatted and the MFD still cannot detect it.
Try powering off the MFD and bringing it back up.
If the item being scanned is not of a standard size the message Cannot Detect Size may come up when the patron tries to scan.
Scanning is available to the public on theMFDs at no cost and a Papercut account is not required but a card is required.
Note: For Guests they will need to use one of the Guest Copy cards in order to access scanning.
Maximum 50 pages of scanning per file.
Patron | Scanning Options |
Student | To USB or to KPU email. |
Employee | To USB, personal drive or to KPU email. |
Visitors | To personal USB only. |
The FAQ regarding scanning is at http://www.kpu.ca/library/services/Scanning.
Scanning, Printing, and Copying information for students.