If after logging in a student doesn't have access to any printers:
Access to printers is part of the login process. When a student logs on, their profile is loaded which includes the printers they have access to. The reason printers are not available is that sometimes during the login, script assigning of printers gets missed.
When a job is sent to print, if the the correct library printers are not installed, one of these messages below may appear on the workstation and the print job may not show in the print queue at the MFD.
Printers not installed
Printing Error 03
You will need to follow the steps to Check if printers are installed & Printers not installed.
WIFI Problem
Students must connect to KPUSecureStudent for printers to install.
The available printers will display. Check that the correct printers are installed for your campus. This example, shows the Langley printers.
If the printers are not available or are incorrect for your campus, follow the steps for Printers not installed.
You can follow the instructions below to manually install a printer. The printers in this document are for Langley campus library. You'll need to know the name of the printer that you want to install.
Note: Do not use Internet Explorer to access the form.