Papercut will allow a student to go one copy or more into the negative when copying. This will result in a negative balance in Papercut. The amount that they go into the negative will depend on what they were copying at the time. e.g. If the patron is copying in colour on ledger size and runs out of funds in their Papercut account, the one copy into the negative will be $0.45.
If there is an outstanding negative balance in Papercut, when funds are deposited into the student's account, Papercut will apply the appropriate amount from the deposit to cover the outstanding balance and then add the remaining funds to their account.
For example: If a student deposits $5.00 on their account and they owe $0.05, then their balance, after the deposit will only be $4.95.
To confirm that a negative balance is due to this situation you can:
Note: If the transaction does not automatically display see Viewing Past Transaction History.
Papercut will allow a Guest card to go one copy or more into the negative when copying. This will result in a negative balance in Papercut. The amount that they go into the negative will depend on what they were copying at the time. e.g. If the patron is copying in colour on ledger size and runs out of funds in their Papercut account, the one copy into the negative will be $0.45.
If there is an outstanding negative balance in Papercut on a Guest card when it is returned to the Service Counter, and the patron has already left so cannot be asked to pay the outstanding balance: