Papercut Admin
Before adding value check the balance in Papercut Admin
By checking Papercut Admin first:
On the POS
Note: If a patron wants to add more than $50.00, the payment can be entered as one transaction in the POS but in Papercut Webcashier the maximum amount per transaction is $50.00. When entering the amount in Papercut Webcashier it will need to be recorded using more than one transaction. For example: If a student wants to add $75.00 for printing/copying, you would enter one transaction for $50.00 and then a second transaction for $25.00.
Note: You can combine any of these Payment types. e.g. someone could pay $1.00 in cash and the rest on debit or credit.
Payment Type |
Steps |
---|---|
Cash |
To Print a copy of a receipt:
|
Credit/Debit |
Note: If the card is declined, the patron must use a different means of payment. If the patron has no other means of payment, and the bill has already been paid off in Workflows, contact the Library Resources Technician to reinstate the bill in Workflows.
|
Cheque |
To Print a copy of a receipt:
|
Papercut Webcashier
Note: The maximum amount per transaction is $50.00. If the amount to be added is in excess of $50.00 enter the amount using more than one transaction. For example: If a student wants to add $75.00 for printing/copying, you would enter one transaction for $50.00 and then a second transaction for $25.00.
Note: If the student had a negative balance before the latest amount was deposited, then the amount deposited will first be applied to the outstanding balance. After the amount outstanding has been deducted, the remaining balance will be deposited into the patron's account. For more information, see Negative Balance in Papercut.
Overview
Note: Temporary credit cards (e.g. gift cards) can be used. The user may need to register the card before use.
Funds can be added online via Papercut without having a KPU Card linked in Papercut Admin.
The ability to deposit funds is only available on campus.
Important Note: The online payment option does not work with Internet Explorer. If the student uses Internet Explorer to add value for printing, their credit card will be charged but the payment will not be applied in Papercut.
If you encounter a situation where funds added directly by the student via Papercut are not showing up, refer the student to the IT Helpdesk. The Library is not authorized to resolve this issue by manually entering funds in Papercut.
Using the Library Public Computers
Note: Online deposits are limited to: $1, $2, $5, $10, $15 and $20.
Non-Students/non-Employees (e.g. those with Community Borrower privileges) will not have accounts in Papercut.
Non-Students/non-Employees do not have access to paying online.
On the POS
Note: If a patron wants to add more than $50.00, the payment can be entered as one transaction in the POS but in Papercut Webcashier the maximum amount per transaction is $50.00. When entering the amount in Papercut Webcashier it will need to be recorded using more than one transaction. For example: If a patron wants to add $75.00 for printing/copying, you would enter one transaction for $50.00 and then a second transaction for $25.00.
Note: You can combine any of these Payment types. e.g. someone could pay $1.00 in cash and the rest on debit or credit.
Payment Type | Steps |
---|---|
Cash |
To Print a copy of a receipt:
|
Credit/Debit |
Note: If the card is declined the patron must use a different means of payment. If the patron has no other means of payment, and the bill has already been paid off in Workflows, contact the Library Resources Technician to reinstate the bill in Workflows. |
Cheque |
To Print a copy of a receipt:
|
Papercut Webcashier
Note: The maximum amount per transaction is $50.00. If the amount to be added is in excess of $50.00 enter the amount using more than one transaction. For example: If a patron wants to add $75.00 for printing/copying, you would enter one transaction for $50.00 and then a second transaction for $25.00.
Value should never be added to an Employee Papercut account. Employee Papercut accounts are charged to their Department.
Note: Only Employees who have personally added funds to a personal account are eligible to be paid out.
Note: If a Student's account does not come up, it is likely because their Student record has expired.