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Payments & Refunds: Viewing Paid Bills

Viewing Paid Bills in Workflows

  1. Click on Display User.
  2. Enter the patron's barcode in the User ID field or search for the patron using the User Search helper.
  3. Click on the Bills tab.
  4. To see bills that have already been paid, scroll down to the bottom of the screen and change the Bills field to Paid.
  5. To see the details about the bill transaction click on the amount in the Owes column next to the appropriate bill. 
  6. Details regarding the bill will display including Payment date and Payment type.

Note: If the Payment type is CONVERTED this means that the bill reason was changed from its original bill reason to a new bill reason. No payment was made when this Payment type was used.