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Payments & Refunds: Sales

Braille Printing - Surrey Only

Note: Employees printing to support course instruction will not be charged for printing see EMP Braille Printing tab.

  1. Count the number of pages printed.
  2. On the POS Home screen press Sales.
  3. Press BRAILLE
    • You can press the button multiple times for multiple pages or use the number pad and press #@ and then press the BRAILLE button.
  4. Press PAYMENT and follow the steps below for the appropriate payment type.

Note: You can combine any of these Payment types. e.g. someone could pay $1.00 in cash and the rest on debit or credit.

 

Payment Type Steps
Cash
  1. Select one of the following two options:
    • If applicable choose one of the Quick Cash buttons: e.g. $1.00, $2.00,  $5.00, $10.00, $20.00 OR
    • Manually enter the amount the patron is giving you
  2. Press CASH as the payment type.
  3. The amount to be given in CHANGE  (highlighted in yellow) will display in the POS payment window.
  4. The cash drawer will automatically open. 
  5. A receipt will not print.

To Print a copy of a receipt:

  1. Press the Home button .
  2. Press REPRINT RCPT.
    • Only the most recent transaction receipt can be printed this way.
Debit/Credit Card
  1. Enter the payment amount.
    • The transaction window will display the amount outstanding based on your selections in the previous screen.
  2. Press the appropriate PAYMENT option:
    • DEBIT
    • CREDIT
  3. The transaction will automatically be transferred to the credit/debit machine.
  4. Hand the patron the credit/debit machine PIN pad to complete the transaction.
  5. The cash drawer will automatically open. 
  6. On the POS screen, a Customer Receipt? Yes/No window will pop up. Select the appropriate option.
  7. If you have selected Yes, the Customer copy of the receipt will print first. Give the receipt to the patron.
  8. Fold the Merchant copy of the receipt in half and put it through the slot in the POS drawer.

Note: If the card is declined the patron must use a different means of payment. If the patron has no other means of payment, and the bill has already been paid off in Workflows, contact the Library Resources Technician to reinstate the bill in Workflows

 
Cheque
  1. Enter the amount of the Cheque.
  2. Press the payment type of CHEQUE.
  3. The cash drawer will automatically open. 
  4. A receipt will not print.

To Print a copy of a receipt:

  1. Press the Home button .
  2. Press REPRINT RCPT.
    • Only the most recent transaction receipt can be printed this way.
  1. Press Clear when you are finished.
  2. Press Home if not automatically returned to the Home screen.

 

Note: Employees printing to support course instruction will not be charged for printing see EMP Braille Printing tab.

Although there is no payment for the Braille printing in this situation, we are using the POS to track how many free pages have been printed.

  1. Count the number of pages printed.
  2. On the POS Home screen press Sales.
  3. Enter the number of pages and press the @FOR button.
  4. Press EMP BRAILLE.
    • ​​​​​​​The POS will record the number of pages but the charge will be $0.00.
  5. Press PAYMENT.
  6. Press 0 (zero).
  7. Press CASH.
  8. Press Clear when you are finished.
  9. Press Home if not automatically returned to the Home screen.

Digital Media Transfer

  1. Press Sales.
  2. Enter the amount from the Digital Media Transfer form.
  3. Press MEDIA TRAN.
  4. Press PAYMENT and follow the steps below for the appropriate payment type.

Note: You can combine any of these Payment types. e.g. someone could pay $1.00 in cash and the rest on debit or credit.

Payment Type Steps
Cash
  1. Select one of the following two options:
    • If applicable choose one of the Quick Cash buttons: e.g. $1.00, $2.00,  $5.00, $10.00, $20.00 OR
    • Manually enter the amount the patron is giving you
  2. Press CASH as the payment type.
  3. The amount to be given in CHANGE  (highlighted in yellow) will display in the POS payment window.
  4. The cash drawer will automatically open. 
  5. A receipt will not print.

To Print a copy of a receipt:

  1. Press the Home button .
  2. Press REPRINT RCPT.
    • Only the most recent transaction receipt can be printed this way.
Debit/Credit Card
  1. Enter the payment amount.
    • The transaction window will display the amount outstanding based on your selections in the previous screen.
  2. Press the appropriate PAYMENT option:
    • DEBIT
    • CREDIT
  3. The transaction will automatically be transferred to the credit/debit machine.
  4. Hand the patron the credit/debit machine PIN pad to complete the transaction.
  5. The cash drawer will automatically open. 
  6. On the POS screen, a Customer Receipt? Yes/No window will pop up. Select the appropriate option.
  7. If you have selected Yes, the Customer copy of the receipt will print first. Give the receipt to the patron.
  8. Fold the Merchant copy of the receipt in half and put it through the slot in the POS drawer.

Note: If the card is declined the patron must use a different means of payment. If the patron has no other means of payment, and the bill has already been paid off in Workflows, contact the Library Resources Technician to reinstate the bill in Workflows

 
Cheque
  1. Enter the amount of the Cheque.
  2. Press the payment type of CHEQUE.
  3. The cash drawer will automatically open. 
  4. A receipt will not print.

To Print a copy of a receipt:

  1. Press the Home button .
  2. Press REPRINT RCPT.
    • Only the most recent transaction receipt can be printed this way.

 

  1. Press Clear when you are finished.
  2. Press Home if not automatically returned to the Home screen.