Payments & Refunds: Point of Sale Terminal

The Point of Sale (POS) Terminal will be used to process all payment transactions made at the Library Service Counter.

The POS connects to:

• Workflows (for bill payments)
• Papercut (for adding and paying out funds)
• Credit/Debit machine for taking payments

1. All monetary transactions must be entered into the Point of Sale (POS).
2. Multiple receipts for the same transaction do not need to be stapled/paper clipped together.
3. Each campus has a set float. Changes to the float must be approved by the Library Resources Technician.
4. Before accepting a large bill for a small payment, check to make sure that there is adequate cash in the POS.
   • If there is not enough money to make change and leave the POS well stocked with change, then the Library can refuse to accept the large bill.
   • If the Library is unable to accept the bill, staff should ask the patron if they have a smaller bill or if they could use another method of payment.
5. The Library will make change upon request and if the POS is adequately stocked.

For the most part, the POS should be REG[ister] mode and, when in use, logged in with your personal code.

When you press REG in the lower left corner a pop up window will come up with the following options.