Why is the loan period for videos and DVDs so short?
A 7 DAY LOAN allows you to take a video home and, in most cases, still makes it available for an instructor to use for classroom instruction.
Can I renew a video or DVD online?
DVDs and videos can be renewed once online or at the Service Desk. If you require a DVD for a class presentation, place a request for the DVD for the specific day and time of your presentation.
How long does it take to get a video or DVD from another campus?
This type of request is called Requesting a Kwantlen Video or DVD. Monday to Friday next day delivery if your request is received before 2 pm. After 2 pm, delivery is in 2 business days (dependent on the item being available).
How long does it take to get a video or DVD from another institution?
This type of request is called Requesting a Non-Kwantlen Video/DVD. Please allow at least 10 working days for delivery.
Will I receive confirmation of a video I've requested?
You will receive confirmation by email to your Kwantlen email account and through checking your 'My Library Account.
Can I return DVDs/videos at any campus?
Yes, you can return them to any campus Library.