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How to use this manual
This Guide is intended as a Knowledge base for Troubleshooting in Public areas and contains:
- Protocols for troubleshooting/Reporting problems
- Known issues
- Tips & Tricks
Within the library, Public Areas are those defined as outside the two Service points in each library; Service counter & Information Desks.
Procedures shared by both Staff & librarians eg: how to look up a course reserve are located in their respective manuals and in this manual to provide quick access for Librarians:
- How to print
- How to scan
- how to logon a Workstation
- How to find a course reserve
- How to Book a study room
- Reset Pin