While physical distancing is in effect, staff will troubleshoot issues over the phone or while behind the acrylic screen at the Service Counter.
If the information on this page doesn't help you resolve the issue, report the issue here. Note: Do not use Internet Explorer to access the form.
As the Library is not offering cash services at this time we are unable to refund any Papercut balances.
IT has confirmed that Student Papercut accounts and any remaining balance will stay on the system even if the account becomes inactive because the student is not currently registered.
Refer any further questions to the Library Borrowing and Fine Questions form.