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Covid Troubleshooting: Guests

Safety Precautions

While physical distancing is in effect, staff will troubleshoot issues over the phone or while behind the acrylic screen at the Service Counter.

If the information on this page doesn't help you resolve the issue, report the issue here.  Note: Do not use Internet Explorer to access the form.


  1. The library isn't offering any in person services, so cannot provide guest login access to community members or visitors. Refer user to Quick Search station. They won't be able to print or photocopy or scan.
  2. No Quick Search station available? Suggest they use their own device and sign on the KPU Guest Wifi. They won't be able to print.