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Covid Troubleshooting: Eduroam

Safety Precautions

While physical distancing is in effect, staff will troubleshoot issues over the phone or while behind the acrylic screen at the Service Counter.

If the information on this page doesn't help you resolve the issue, report the issue here.  Note: Do not use Internet Explorer to access the form.


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Interested in Eduroam?





  • Eduroam allows users from an eduroam particpating site to access secure wifi access at any institution connected to eduroam. 
  • Sign in once and automatically access available hotspots wherever you go.
  • Eduroam FAQs, support, etc .

It is recommended that KPU students and employees set up and test eduroam access at KPU before travel.

Login instructions are dependent on your device:

Eduroam login instructions, scroll down and click on the instructions for your device