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Covid Troubleshooting: Double-sided copying

Safety Precautions

While physical distancing is in effect, staff will troubleshoot issues over the phone or while behind the acrylic screen at the Service Counter.

If the information on this page doesn't help you resolve the issue, report the issue here.  Note: Do not use Internet Explorer to access the form.

How to Photocopy Black & White, Color or Double sided

Ask Action/Response
Are they at the MFD?
  1. Once they are at the MFD, ask them to Tap their card or login the MFD manually.
  2. Select Device functions - Copy.

Do they want to copy b&w or color?

The default is Black & white.  

In step 3, Device functions - Copy. you must select FULL COLOR from the menu if you want to copy in color. These instructions are attached to the top of the MFD.

Do they want to copy single sided or double sided?

Use Quick Selects -  F to choose  1-2 sided or 2-2 sided copies.

It may be helpful to view the Quick Reference Guide  to see the MFD screens and buttons.

Stapling is not available.

 

Safety Precautions

While physical distancing is in effect, staff will troubleshoot issues over the phone or while behind the acrylic screen at the Service Counter.

If the information on this page doesn't help you resolve the issue, report the issue here.  Note: Do not use Internet Explorer to access the form.