While physical distancing is in effect, staff will troubleshoot issues over the phone or while behind the acrylic screen at the Service Counter.
If the information on this page doesn't help you resolve the issue, report the issue here. Note: Do not use Internet Explorer to access the form.
Note: If possible, try and be as specific and use unique search terms that will result in the narrowest of results.
Note: If your search happens to include a Boolean operator like and or not then you will need to put the search term in quotes.
Note: The Circulation Services Guide consists of five separate Guides:
If you conduct a search using a term that you think should have given you results:
What will happen when you click on a link?
Throughout the manual there are links to other pages/information that may be helpful to you while working through a procedure. These links appear as blue text and, when you hover over them, they will show as underlined.
In most cases, when you click on a link a second tab will open in your browser. This will allow you to have both tabs open and to move back and forth between the two tabs.