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Covid Troubleshooting: How to connect to KPUWIFI

Safety Precautions

While physical distancing is in effect, staff will troubleshoot issues over the phone or while behind the acrylic screen at the Service Counter.

If the information on this page doesn't help you resolve the issue, report the issue here.  Note: Do not use Internet Explorer to access the form.

How to connect to KPU Wifi

Ask Action/Response

Are you a student or employee?






KPUSecureStudent: encrypted network access for currently enrolled students.

  • Access expires 16 weeks after a semester ends.
  • Student number and PIN required to login

KPUSecureEmployee: encrypted network access for current employees.

  • Access expires at the end of employment.
  • Employee login name and password required to login

After the first-time setup, on-campus access is automatic.

KPU WIFI System requirements

Login instructions are dependent on your device

KPUSecure Student/KPUSecureEmployee login instructions

Scroll down and click on the instructions for your device.

Not a Student or employee?

KPUGuest Wifi: unencrypted, public network access for visitors and guests

  • Mobile phone required for access

KPUGuest Access login instructions

Scroll down and click on the KPU Guest Access instructions