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Covid Troubleshooting: Help with software

Safety Precautions

While physical distancing is in effect, staff will troubleshoot issues over the phone or while behind the acrylic screen at the Service Counter.

If the information on this page doesn't help you resolve the issue, report the issue here.  Note: Do not use Internet Explorer to access the form.

Help with software

Ask Action/Response
What software are they using e.g. Word, Excel etc.?

If you feel comfortable helping at a distance, proceed.  If not you can explain, the library is not offering in person services at this time.

Be sure to check known issues, Tips & tricks as well.