While physical distancing is in effect, staff will troubleshoot issues over the phone or while behind the acrylic screen at the Service Counter.
If the information on this page doesn't help you resolve the issue, report the issue here. Note: Do not use Internet Explorer to access the form.
| Ask | Action/Response |
| Ask if they have saved their work to a USB or emailed it to themselves. |
Work saved to the Desktop is deleted at shutdown.
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