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KPU Library COVID-19 Response

Mail to Me

Mail to Me is a service that mails material from KPU Library collections to current KPU students and employees within Canada.  It will be available starting April 1, 2021.

Mail to Me is a free service available to current KPU students and employees.

It is only available to mailing addresses within Canada.

Books and other general collection material, which includes DVDs, periodicals, and music CDs, are eligible for this service. 

There are no item limits to the number of items you request.

Return items by mail using the pre-paid mailing label included with your order.

Visit My Library Account to view and manage your borrowing details, including items loaned using Mail To Me.  

Questions? Choose from one of our remote service options on Ask Us


How to borrow

How do I borrow an item using Mail to Me?  

»  Find the item or items in the library catalogue
»  Click on the Place Hold button & login
»  Place a hold and select 'Canada Post' for the pickup library

We will mail materials via Canada Post to your address recorded in Online Self-Service as long as it is within Canada.
We will mail materials to you anywhere in Canada via Canada Post once you confirm your mailing address with the library. This step is needed because your employee library record does not include a home address. You will receive an email from the library asking for this information once your request is in process. If we don't receive an address from you, your hold will be cancelled. 

Request Details

How do I track my order?  

»  Log in to My Library Account
»  Click on the Holds tab and check the Status column. See below for definitions.

»  No longer listed on the Holds tab? Click on the Checkouts tab. If it is on loan to you, it is on its way.

Status Definitions
Pending: We've received your request
External: We're waiting for your mailing address (employees only) 

When will I receive my item?   
Please allow the library a few days to process your order.  
Once mailed, the length of time to receive your package depends upon Canada Post delivery times.  

How & When to Return

When is my item due back?  
Keep track of your borrowing, including item due dates, using My Library Account.

During COVID-19, materials are loaned for the semester. 


How do I return items I borrowed using Mail to Me?  

»  A prepaid return label is included with your material. Please keep the packaging and use it to return your material.
»  Affix the return label to your package and send it back to the library via a Canada Post location or mailbox. 
»  Items must be in the mail by their due date. As long as it is in the mail on or before the due date, it will not be considered overdue if it is received after the due date.